Returns & Exchanges
We want you to be completely satisfied with your seating experience; therefore, we offer a 30-day trial period on all ergonomic chairs. If you are not satisfied, you can return your chair in its original packaging for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our support team via email or our online portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Disassemble and Pack
Carefully disassemble your chair and place all components into the original shipping box to ensure the product remains protected during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided by our team to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5 to 7 business days.